Yes we are 100% safe and legit. We care about our reputation and stand behind our products. You can simply visit Reddit and read the many comments of satisfied customers talking about us!
If you’re a first time customer with us and you would like a picture of your order with a tracking number before you make the payment please message us on the live chat and we can make arrangements for this.
All prices are listed in Canadian dollars (CAD)
Sometimes, our emails might end up in your spam or junk folders. Simply whitelist our email address or reach out to us at tnpcanada@proton.me if you haven’t heard from us within 12 hours.
True North Performance ships within Canada only. We do not make exceptions.
We normally ship with Canada post and have free shipping on purchases over $600. During the Canada post strike we are using Purolator and UPS. Free shipping will not apply while we are using these couriers.
Yes we ship to PO boxes but this option is not available during the Canada post strike.
While we recommend using Canada Post’s address lookup tool to ensure accuracy, we are not liable for lost packages. However, you can initiate a trace through Canada Post to track your shipment.
Unfortunately, we do not accept returns, as we do not have a physical location in Canada.
We accept Interac Email Transfer and Crypto.
If you’ve accidentally provided an incorrect or incomplete mailing address, unfortunately, we won’t be able to retrieve your package. It’s crucial to double-check your mailing address before placing your order. We cannot take responsibility for errors in the address provided by the customer. If the package is returned to the sender, it will be considered lost as our return address is not valid. Please ensure accuracy to avoid any inconvenience.
It is not unless you request it.
Yes. Once your order ships you will receive an email with a tracking number. You can check your order shipping status at canadapost.ca
Absolutely. We maintain an excellent reputation and prioritize the safety of our customers. We only work with manufacturers who meet strict quality standards. However, it’s crucial to use any medication responsibly. We advise following instructions carefully and consulting a doctor if you have any health concerns. Your safety is our top priority.
Rest assured, we take privacy seriously. All packages are discreetly packed and wrapped, without any mention of our organization’s name or the contents inside. Your confidentiality is our priority.